Please only call these numbers in an emergency, such as when someone is in critical condition, close to the end of life, or has recently died.
If you cannot reach us on the numbers above, try these in order.
We require an administrative fee of €5,000 to proceed.
The first call is free. The fee is only due if you decide to go ahead, and it is deducted in full from the cryopreservation cost. The fee is non-refundable.
Standby means dispatching a cryopreservation team to a patient, or a potential patient, so that cooling and the first procedures can begin as soon as legally possible. The longer this is delayed, the more the quality of preservation suffers, so calling us early is the most important thing you can do.
As early as possible. Call us when someone receives a terminal diagnosis, when a serious condition suddenly gets worse, or when the medical staff start to sound worried. Please don’t wait until the patient is close to legal death.
If you’re unsure whether it’s too early, call anyway. An early call is never a problem for us.
